Blinds & Shades - Frequently Asked Questions

What are the advantages of Ultrasonic Cleaning?
The ultrasonic process uses sound waves to create millions of microscopic bubbles that get into every nook and cranny and cleans the vanes, slats, cords, wands and ladders of the blinds.

Is Ultrasonic Cleaning effective for business environments also?
Yes. Our process not only cleans the dust, it also removes nicotine, soot, grease, grime, oil and dirt. Ultrasonic blind cleaning destroys bacteria, removes pollen, dust and other particles that can contribute to health problems.

What is the advantage of cleaning on site?
We clean over 96% of blinds on site because most damage to blinds occurs when they are transported back to a cleaning facility. There are many intricate parts to each blind that can get damaged if they are not transported in the proper packing.

What types of blinds do you clean?
We service: duettes, honey comb, pleated shades, silhouettes, luminettes, mini blinds, faux and real wood, vertical blinds, most roller shades and most vignettes.

What counties and towns do you service?
Bergen, Passaic, Sussex, Union, Essex, Somerset and Morris Counties.

Bergen county: Saddle River, Upper Saddle River, Franklin Lakes, Alpine, Wyckoff, Ridgewood, Glen Rock, Ho Ho Kus, Allendale, Ramsey, Mahwah, Waldwick, Midland Park, Paramus, Teaneck, Montvale, Woodcliff Lake, Old Tappan, River Vale, Harrington Park, Washington Twp., Westwood, Englewood Cliffs, Oradell, Norwood, Northvale, Emerson, Park Ridge, Fair Lawn
Essex County: Upper Montclair, Montclair, Caldwell, West Caldwell, North Caldwell, Essex Fells, Glen Ridge, Livingston, Roseland, Cedar Grove, Verona, West Orange. All towns in Essex County.
Union county: New Providence, Berkeley Heights, Short Hills, Westfield, Chatham, Scotch Plains, Summit, watching. All towns in Union county
Morris County: Boonton, Butler, Budd Lake, Cedar Knolls, Chatham, Chester, Denville, Dover, East Hanover, Flanders, Florham Park, Harding, Green Village, Hanover, Kenvil, Kinnelon, Lake Hopatcong, Lake Hiawatha, Landing, Ledgewood, Lincoln Park, Long Hill, Long Valley, Madison, Mendham, Mine Hill, Montville, Morris Plains, Morristown, Mount Arlington, Mount Olive, Mountain Lakes, Netcong, Parsippany, Rockaway, Succasunna, Towaco, Wharton, Whippany.
Sussex County: Andover, Augusta, Branchville, Byram, Franklin, Fredon, Hopatcong, Newton, Sparta, Stanhope, Sussex, Vernon.
Warren County: Allamuchy, Blairstown, Great Meadows, Hackettstown, Independence, Mansfield, Port, Murray, Washington.
Somerset County: Basking Ridge, Bedminster, Bernardsville, Branchburg, Bridgewater, Far Hills, Gladstone, Hillsborough, Lamington, Pottersville, Somerset, Somerville.

Can I get an estimate over the phone or via email?
Companies that will give you a quote over the phone without visiting your property should be avoided.  This is very unprofessional. We do not give estimates over the phone. There are too many variables to simply give an accurate quote. We provide each homeowner and business owner with a 5-minute demonstration of our ultrasonic process so they can see the results before making their decision.

How long does it take to get an estimate?
We provide our estimates at the time we visit your property and give you our 5-minute demonstration of the ultrasonic process – normally within 2 working days. Simply call us at (973) 228-1841 and if we are not available – we will call you back within two hours.

How long does the cleaning typically take?
Most homes are completed the dame day. For businesses, the amount of time is dependent on the number of blinds cleaned and how many hours each day we can work on site.

How long do the blinds take to dry?
Most dry in 1 to 2 hours.

Can blind cleaning damage my blinds?
Yes it can happen but it doesn’t happen often. We take precautions to insure it doesn’t. If it does happen, it is usually the brackets that can get broken when we are removing the blinds. We carry an extensive line of brackets and will replace any broken parts. If we do damage your blinds, we replace them at no charge.

Will the cleaners you use damage my blinds?
We use all biodegradable products that are safe for your blinds. In addition, we use a rust inhibitor to protect the metal parts of your blinds.
 
Do the chemicals you use smell?
We use a small amount of potpourri in our solution that leaves a very light and pleasant smell during the drying process.

Do you offer Green Products?
Yes. Our products are biodegradable and environmentally friendly.

How often should I have my blinds cleaned?
We recommend every 12 to 18 months – more often if you have allergies. Frequent cleaning of your blinds removes the dirt and dust buildup that can damage the intricate workings of blinds and this prolongs the life of your blinds.

Is it really necessary to check references?
Yes. Quality bind cleaning contractors have multiple references from past clients. We believe that a each contractor should provide you with a list of at least 25 references – this prevents the contractor from giving you 3 or 4 “references” that are actually not real customer but friends or associates.
If a contractor is unable or unwilling to provide at least 25 references that should be a warning sign.

Is it necessary to check business references?
Blind cleaning contractors should have longstanding relationships with their local bank and local suppliers. All of their relationships should be in good standing. Businesses in good standing with the bank and local suppliers get preferential treatment and pricing which helps them stay competitive. Dirty Blinds NJ Powerwashing is pleased to provide you with our bank and vendor references.

Do you provide a discount for multiple properties?
Yes. We will offer you a discount if you hire us to clean the blinds at multiple properties at the same time. The amount of the discount will be dependent on how close together the projects are and how similar the projects are to each other.

Do I need to be home when you’re working?
No, as long as we have access.

When you start a job, do you stay until it’s done?
Yes. Most projects are completed in one day. We are motivated to complete your project as that is the only way we get paid. . Once we start your project, we stay on it each day until we are finished unless there are circumstances beyond our control like weather that don’t permit us to work.

Do you work with Home Owner’s Associations?
Yes. We will provide the appropriate information to your HOA.

Are you licensed as a home improvement contractor with the State of NJ?
Yes. Our license number is # 13VH00000000. Contractors that are not licensed should be avoided as they are likely to expose you to unnecessary insurance risks and provide inferior service.

Will your insurance agent provide me with a copy of your Certificate of Insurance?
Yes. Getting the Certificate of Insurance directly from the contractor’s insurance agent will provide you with assurance that the coverage is current.

If a contractor is unable to produce the appropriate insurance documents, do not hire them as you may be responsible for any injuries or other accidents that occur.